SnaConnect Large Box

At SnaConnect, we prioritize your satisfaction and strive to deliver the best quality snacks. However, if you face any issues, we’re here to help!

Refund Policy:

• Eligibility for Refunds:

  • Refunds are applicable only for products that are damaged, defective, or incorrect upon delivery.
  • Refund requests must be initiated within 7 days of receiving the order.

• Refund Process:

  • Send an email to support@snaconnect.com with your order details, a brief explanation, and clear photos of the issue.
  • Once approved, refunds will be processed within 5-7 business days and credited to your original payment method.

• Non-Refundable Items:

  • Opened or partially consumed products.
  • Products purchased during clearance sales or with specific non-refundable tags.

Return Policy:

• Eligibility for Returns:

  • Returns are accepted for products that are damaged, defective, or incorrect.
  • The product must be unused and in its original packaging.

• Return Process:

  • Contact us at support@snaconnect.com within 7 days of delivery.
  • We’ll provide you with return instructions, including a prepaid shipping label.

• Non-Returnable Items:

  • Perishable items nearing expiry.
  • Seasonal or special edition boxes (e.g., Christmas Special Box) unless damaged or defective.

Additional Information:

• Refunds and returns are subject to verification of the issue.
• We reserve the right to refuse refund or return requests that do not comply with our policy.

For any questions or concerns, please contact our customer support team at support@snaconnect.com or call us at +91-9990009900.

Thank you for choosing SnaConnect!

At SnaConnect, we’re committed to delivering your favorite Indian snacks fresh and on time, wherever you are. Please read our shipping policy for complete details:

Shipping Destinations

We currently ship to:

• Domestic: All locations within India.
• International: Selected countries, including the USA, UK, Canada, Australia, and more.

Processing Time

• Orders are processed within 1-3 business days of payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times

• Domestic Shipping: 3–7 business days.
• International Shipping: 7–14 business days, depending on the destination and customs clearance.

Please note that these are estimated delivery times and may vary due to unforeseen circumstances.

Shipping Charges

• Domestic Orders:
  • Free shipping on orders above ₹1,500.
  • A flat fee of ₹99 applies to orders below ₹1,500.
• International Orders:
  • Shipping fees are calculated at checkout based on weight, destination, and carrier rates.

Order Tracking

• Once your order is shipped, you’ll receive an email with a tracking link to monitor your delivery status in real-time.

Customs and Duties (International Orders)

• SnaConnect is not responsible for any customs duties, taxes, or fees imposed by the destination country. These charges must be paid by the recipient.

Shipping Issues

• Lost or Delayed Packages:
  If your package hasn’t arrived within the estimated time, please contact us at support@snaconnect.com for assistance.

• Damaged or Incorrect Items:
  In case of damage or errors in your order, please email us within 48 hours of delivery with clear photos of the issue.

Thank you for choosing SnaConnect to bring a taste of home to your doorstep! For further assistance, reach out to us at support@snaconnect.com or call +91-9990009900.